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Try Hiver For Free
Unlimited users on Free plan | No credit card needed
- Cut response and resolution times by 50%
- Boost customer service efficiency by 2x
- Effortlessly manage high service volumes at 100% SLA compliance
- Streamline your workflows with 100+ apps
Start your free trial with your business email
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Explore how your team can use Hiver.
Book your demo now.
- Assign, track, and collaborate on emails across teams
- Run a multi-channel help desk within your inbox
- Track support analytics and build custom reports
Schedule Your
Personalized Demo
Hi there! 👋
Thanks for your interest in Hiver! Please help us with the following details for a personalised demo.
10,000+ teams worldwide use Hiver for
Ease and speed for every Shared Inbox
Ensure accountability on every email in support@, sales@, finance@ and more.
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Email groups and distribution lists can be very messy. With Hiver, it is easy and fast for your team to stay on top of every email from your customers or partners.
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Achieve clear ownership on every email without CCing or forwarding.
Collaborate effectively with your team on emails, without confusing CCs
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With Hiver, you can communicate on emails with your team using internal notes and @mentions, without needing to forward or CC them.
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Come together as a team to delight your customers.
Automate the gruntwork and improve everyday with deep insights
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Use the power of workflows and AI in Hiver to automate the gruntwork. Hiver can route emails to the right team member, categorize them automatically, and ensure every email is responded on time.
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Get deep insights with Hiver powerful reporting so your team gets better everyday.
The Complete Customer Service Solution
Omnichannel Shared Inbox
Consolidate customer communication over email, live chat, voice, Whatsapp & more into a single inbox
Live Chat with AI
Setup and engage with your website visitors on live chat. Deliver instant resolutions with AI & Chatbots.
Customer Portal
Enable a self serve experience for your customers to submit issues and track their resolution.
Knowledge Base
Setup a help center to empower your customers to find answers on their own.
Ticketing
Resolve complex, nested issues requiring multiple teams.
AI Copilot
Use the power of AI to draft responses, get suggestions and uncover insights to resolve complex issues faster.
Automations
Automate repetitive and grunt work through powerful rule-based automations.
Integrations
Bring all your customer context from multiple systems into Hiver. Seamlessly connect with 100+ apps easily.
Analytics
Track all your key metrics with rich visuals and help your team.
Hiver has come along as a trustworthy, discerning, dependable sidekick that has helped us manage our emails better and faster.
Brennan HicksPeople Operations Project Manager, Clutter
With Hiver, I have much better visibility into the resolution path of issues. And we’ve stopped missing emails!
Nathan StrangOcean Freight Operations Manager.svg)
We used to receive complaints from stakeholders regarding missed emails. Ever since we started using Hiver, I rarely get any complaints.
Matt SmithSenior Director, Operations, DRED
Try Hiver For Free
Unlimited users on Free plan | No credit card needed
- Cut response and resolution times by 50%
- Boost customer service efficiency by 2x
- Effortlessly manage high service volumes at 100% SLA compliance
- Streamline your workflows with 100+ apps
Start your free trial with your business email
Explore how your team can use Hiver.
Book your demo now.
- Assign, track, and collaborate on emails across teams
- Run a multi-channel help desk within your inbox
- Track support analytics and build custom reports
Schedule Your
Personalized Demo
Hi there! 👋
Thanks for your interest in Hiver! Please help us with the following details for a personalised demo.