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Try Hiver for free
Get unlimited users on the Free plan ✦ No credit card needed
- Cut response and resolution times by 50%
- Boost customer service efficiency by 2x
- Achieve 100% SLA compliance
- Streamline your workflows with 100+ apps
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Kickstart your 7-day free trial
Get a personalized demo
Connect with an expert to explore how
your team can leverage Hiver to:
- Cut response and resolution times by 50%
- Boost customer service efficiency by 2x
- Effortlessly manage high service volumes at 100% SLA compliance
- Streamline your workflows with 100+ apps
Customer service, Finance & IT teams across 2,000+ companies trust Hiver
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Ticketing
Manage and resolve tickets across all channels from inside Hiver
Collaboration
Work together as a team without cluttering your inbox
Workflows
Build rules to automate grunt work and codify best practices
Integrations
Integrate with 100+ apps and manage all tasks inside Hiver
AI Copilot
Let AI deliver instant resolutions and draft responses
Chat
Help customers in the moment with live chat and AI bots
Analytics
Get powerful insights to improve your customer service
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Self-service
Deflect repetitive queries with a knowledge base and customer self-service portal
Explore how Hiver helps teams
ace email customer service
Travel
I get visibility into the volume of emails, and the types of issues. I can now ensure that operational tasks are accomplished faster.
Jędrzej Dąbrowski
Junior Product Manager
Logistics
50%
decrease in email resolution time
Business Services
40hr
saved per month
Manufacturing
250%
Increase in efficiency
Education
We used to receive complaints asking why employees don't respond to emails. Ever since we started using Hiver, I rarely get any complaints.
Matt Smith
Deputy Director, Senior Director
Logistics
Using a separate help desk wasn't appealing. We've always focused on responding to queries quickly and accurately, and with Hiver, we've gotten better.
Brennan Hicks
People Operations Project Manager
Business Services
23hr
saved per month
Healthcare
100%
increase in productivity
Try Hiver for free
Get unlimited users on the Free plan ✦ No credit card needed
- Cut response and resolution times by 50%
- Boost customer service efficiency by 2x
- Achieve 100% SLA compliance
- Streamline your workflows with 100+ apps
Kickstart your 7-day free trial
Get a personalized demo
Connect with an expert to explore how
your team can leverage Hiver to:
- Cut response and resolution times by 50%
- Boost customer service efficiency by 2x
- Effortlessly manage high service volumes at 100% SLA compliance
- Streamline your workflows with 100+ apps